{"issue_text":"Did the arbitrator have jurisdiction to hear the appeal when the Collective Bargaining Agreement provided for an internal Appeals Committee procedure?","issue_type":"procedural","dispositive":"yes","related_facts":"Respondent referred matter to NEC instead of Appeals Committee"}
{"issue_text":"Whether the practice of referring appeals to arbitration instead of internal procedures could confer jurisdiction","issue_type":"law","dispositive":"no","related_facts":"Customary practice of using arbitration"}
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background
Facts of the Case
Background
The respondent was dismissed from employment with the City of Harare. Instead of following the internal appeal procedure provided in the Collective Bargaining Agreement SI 17/2007, the respondent's union referred the matter to the National Employment Council for conciliation and arbitration. An arbitrator issued an award ordering reinstatement or damages, which the appellant challenged on jurisdictional grounds.
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