{"issue_text":"Whether the arbitrator erred in finding that issuing open-ended oral warnings constituted failure to observe substantive fairness","issue_type":"law","dispositive":"no","related_facts":"Employer issued open-ended oral warnings for underperformance"}
{"issue_text":"Whether the arbitrator erred in finding that demotion should have been considered before dismissal","issue_type":"law","dispositive":"yes","related_facts":"Arbitrator substituted dismissal with demotion as penalty"}
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background
Facts of the Case
Background
The respondent employee was dismissed for unsatisfactory work performance under the Code of Conduct for the Commercial Sector. An arbitrator ordered his reinstatement or payment of damages, finding the dismissal procedurally unfair. The employer appealed this arbitral award.
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