{"issue_text":"Whether the charge of wilful disobedience to lawful order was proved","issue_type":"mixed","dispositive":"yes","related_facts":"Applicant's familiarity with SAP system, availability of refresher resources"}
{"issue_text":"Whether dismissal penalty was excessively harsh","issue_type":"law","dispositive":"no","related_facts":"Nature of misconduct, employer's discretion"}
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background
Facts of the Case
Background
The applicant, a diamond cleaner employed by the respondent, was dismissed for wilful disobedience to a lawful order to capture diamond stocks into the SAP system. He had assisted in developing the system but claimed he needed a refresher course. After his superior returned from 5 months' leave and found the instruction unfulfilled, he was charged and dismissed.
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